FAQ's

When you place an order, we typically dispatch your product within 1-2 business days. Delivery time will depend on your location, with the maximum delivery time ranging from 7 to 14 days.

You’ll get a notification with tracking details and the expected delivery date. You can also track your order by using the tracking options at the bottom of the page.

For more details on shipping, you can contact our shipping partners or track your order.

If your package is damaged, please contact us immediately, and we'll help you with a replacement or refund.

Shipping costs depend on where your order is being delivered. You can check the order summary on our website to see the shipping cost for each product.

Once your order is placed, we can't change the shipping details since it's already been sent to our warehouse. If needed, you can cancel the order and place a new one. If cancellation isn’t possible, the order will be returned to us if it's not delivered.

Our store provides a diverse selection of high-quality bathroom fixtures and accessories. This includes elegantly designed products such as the Kamal Faucets Full Brass Wall Mixer, which are crafted to enhance both functionality and aesthetic appeal in your bathroom space.

To return an item, please contact our customer service team for instructions on how to proceed.

Poducts that are physically damaged, defective, has missing parts, or are different from their description in the product details page are eligible for return.

We currently do not offer direct exchanges, but you can return your item and place a new order.

To file a warranty claim, please contact our customer support team with your order details and a description of the issue. We'll guide you through the process of returning or replacing your product.

Yes, we offer warranties on our products to guarantee their quality and performance. The specifics of the warranty, including duration and coverage, can be found in the product descriptions or by contacting our customer service team for detailed information.

You can cancel your order as long as it hasn't been processed yet, which usually takes 24-48 hours. If your order is still in the "order confirmed" status, it can be canceled. Once the order has been dispatched, you'll need to receive it first and then proceed with a return.

Your refund will be processed within 7-14 business days once we receive your returned item.

There is no any hidden charges, all of the product prices listed on the website includes all applicable taxes.

We accept four payment methods: credit/debit cards, UPI, net banking, and cash on delivery (for eligible products).

Once the product is returned, our team will request your bank details, and the refund will be credited to your account within 7–10 working days.