Free shipping and returns

Shipping policy

Shipping & Delivery Policy

At Kamal, a brand by KS Incorporation, we strive to ensure that your orders reach you in a timely and efficient manner. Please check the delivery serviceability by entering your PIN code on the order page before placing your order.

Shipping Timeline:

  • Order Processing: Orders are processed within 24-48 hours of placement.

  • Standard Delivery:

    • Metro Cities: 3-5 business days

    • Other Cities & Towns: 5-7 business days

    • Remote Locations: 7-10 business days

  • Express Delivery (If Available): 1-3 business days

Additional Shipping Details:

  • Once your order is shipped, you will receive a tracking number via email/SMS.

  • Delivery timelines may vary due to unforeseen circumstances like weather, strikes, or government regulations.

  • We do not process orders on Sundays and public holidays.

  • KAMAL ships its products all across India.

  • We provide several payment options including Cash on Delivery on all our products.

  • On the shipping page, we provide an expected delivery time for your order. However, these are only estimates and are subject to change depending on our delivery partner.

  •  Free shipping on all prepaid orders above Rs 999/-.

  •  Rs 149/- Charge on Prepaid orders below Rs 999/-. 

  • All COD orders will bear an extra charge of Rs 149/-. 

  • The location, distance, and logistics partners all influence delivery timeframes. We are not responsible for any delivery delays caused by the courier business or postal authorities; however, we will assist you in tracking down a parcel through one of our partner couriers’ services.

  • You will get an email informing you about your package being shipped and its tracking information.

For any shipping-related queries, feel free to contact our support team at

Email : info@kamalbathware.com/ Customer Care: +91-98103-11661.

Happy Shopping with Kamal!